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02 October 2007

Pengguna Prepaid Boleh Semak Bil Transaksi Melalui Internet

Sumber : The Star, 2 Oktober 2007
Laman Web : www.thestar.com.my

Pre-paid users can check billings

KUALA LUMPUR: Prepaid mobile phone users can now get their itemised billing statements online by logging on to the websites of their respective telecommunication companies' (telco).

The Malaysian Communications and Multimedia Commission (MCMC) had instructed the telcos to make the service available to their customers following a decision by Energy, Water and Communications Minister Datuk Seri Dr Lim Keng Yaik recently.

However, a prepaid user would not be provided with a standard billing statement like the one given to a postpaid user, an MCMC official said yesterday.

“Instead, they can check their bills and usage online. But if they want their billing statements to be sent to them, a nominal fee will be charged,” he said.

The statement of usage is now available to Maxis and Celcom prepaid users. DiGi prepaid customers have been enjoying the service since 2004.

The MCMC has set Oct 1 as the deadline for all telcos to comply with the new ruling but a check found that Maxis has already started providing the service to its prepaid customers since Sept 26.

Maxis prepaid users need to sign up at http://www.hotlink.com.my/ before they can enjoy the free service, while Celcom prepaid users can log on to http://www.celcom.com.my/ to sign in. – Bernama

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